Manual monitoring fails quietly.
Nobody notices a skipped day
When the person who checks is busy or away, checks stop and nothing tells you.
Too much to compare
Spotting the one change among hundreds of unchanged statuses is tedious and error-prone.
Updates stay with one person
The paralegal who saw the change may not be the attorney who needs to act.
What gets automated
- 01
Checking
Every active receipt is checked against USCIS each day, with automatic retries when USCIS is slow or down.
- 02
Detecting
Each new status is compared with the last one. First-time lookups and errors never count as changes.
- 03
Notifying
Changes go to team members by event type on WhatsApp or email, or in a daily summary.
Automation that a firm can rely on
Daily schedule
Checks run every day without anyone logging in.
Outage protection
If USCIS has problems, checks pause and retry instead of producing false alarms.
Event types
RFEs, notices of intent, appointments, approvals, denials, returned cards and other changes.
Per-person routing
Each person picks their own events and channels.
Daily digest
Prefer one summary? Get a daily digest instead of individual alerts.
Audit trail
Full status history on every case and a 30-day Activity log of changes and alerts.
Manual monitoring vs automated updates
| Manual monitoring | CaseTracker | |
|---|---|---|
| How often cases are checked | When someone has time | Every active case, daily |
| Finding changes | Compare by eye | Detected automatically |
| USCIS downtime | Wasted lookups | Paused and retried |
| Who gets told | Whoever checked | Everyone who asked, by event type |
| Record of what happened | Notes, if any | Full history and Activity log |
Questions firms ask us
How often does CaseTracker check USCIS?+
Once a day for every active case, with automatic retries when USCIS returns an error.
Will we get alerts for cases that didn't change?+
No. Only real status changes trigger alerts. The first check after import just records the starting status.
Can we automate updates to clients?+
Status alerts go to your team. For clients, you can share a read-only status link or set up a scheduled WhatsApp reminder for a case.
Does it integrate with our case management system?+
There's no direct integration today. You import receipt numbers from a spreadsheet and can export statuses as CSV.
Can we try it before paying?+
Yes. Every account starts with a 14-day free trial for up to 20 cases, no credit card needed. Plans after that are $100 a month for up to 120 active cases and $150 a month for up to 400, with custom pricing above that.
Put status checks on autopilot.
Import your caseload today and see the first automated check within a day.