Most firms have a second system for status. It's a spreadsheet.
It goes stale
A status column is only right on the day someone updates it. After that, nobody knows which rows to trust.
It depends on one person
When the paralegal who maintains it is out, status checks stop.
It never alerts anyone
A spreadsheet can't tell the attorney an interview was scheduled. Someone has to notice first.
Swapping the spreadsheet for CaseTracker
- 01
Upload the spreadsheet you already have
CaseTracker reads receipt numbers, client names and form types from Excel or CSV.
- 02
Let the daily check take over
Every active receipt is checked against USCIS each day, with retries when USCIS has problems.
- 03
Stay in eImmigration for the rest
Forms and workflows stay where they are. Status changes come to your team on WhatsApp or email.
What replaces the side spreadsheet
Always-current status
Statuses come from USCIS daily, not from whoever last edited a cell.
Alerts that find people
Each team member chooses events and channels, so changes reach the person handling the case.
Highlighted changes
Moved cases sit at the top until someone opens them.
Received-by field
Record which staff member received each case.
Full history
Every status a case has had, with the date USCIS posted it.
Share links
A read-only status page you can send a client yourself.
Three ways firms track status
| Spreadsheet | eImmigration | CaseTracker | |
|---|---|---|---|
| Main job | Whatever you make it | Immigration case management and forms | USCIS status tracking and alerts |
| Status kept current | Only when updated by hand | See Cerenade for how its tracking works | Checked daily |
| Alerts to staff | No | Check with Cerenade | WhatsApp and email, per person |
| Form preparation | No | Yes | No |
| Setup | None | Case files and configuration | Upload a spreadsheet |
Replacing eImmigration vs adding to it
Keep eImmigration if you rely on its forms
Form preparation and case workflows are the core of a system like eImmigration. CaseTracker doesn't prepare forms, so it isn't a replacement for firms that depend on that.
Add CaseTracker if tracking is the weak spot
If you already keep receipts in a spreadsheet to know where cases stand, CaseTracker turns that list into daily automatic checks with alerts. Your eImmigration setup doesn't change.
Questions firms ask us
Is CaseTracker a replacement for eImmigration?+
Not for form preparation. eImmigration is a full case management system. CaseTracker handles USCIS status tracking and alerts, usually alongside it.
Do we need to re-enter our cases?+
No. Upload an Excel or CSV file with receipt numbers. Client names and form types are optional.
Does it connect to eImmigration?+
There's no direct integration. Firms import receipts from a spreadsheet or export.
How often does it check USCIS?+
Every active case is checked once a day, with automatic retries if USCIS returns an error.
Can we try it before paying?+
Yes. Every account starts with a 14-day free trial for up to 20 cases, no credit card needed. Plans after that are $100 a month for up to 120 active cases and $150 a month for up to 400, with custom pricing above that.
Retire the status spreadsheet.
Upload the list you already keep and let the daily check maintain it for you.